Privacy Policy

DuffSpin Casino respects your right to privacy and is committed to protecting it. This policy outlines how we collect, store, use, and protect personal data obtained from our users.

What Personal Data Do We Collect?

We collect various types of information including:

Contact details (email address, phone number)
Account credentials
Gaming preferences and behavior data

This data is collected through the following means:

Direct input: When creating an account or making deposits.
Passive collection: Through user interactions on our website/app.

How We Use Your Personal Data

We use your information to provide you with a tailored gaming experience, ensure compliance with regulations, and facilitate responsible gambling practices. Specifically, we:

Verify identity
Authenticate transactions
Offer targeted promotions and bonuses
Monitor playing behavior for problem-gambling indicators

Sharing of Personal Data

DuffSpin may share personal data with our partners in the following instances:

Regulatory requirements: Compliance with laws governing anti-money laundering (AML) and know-your-customer (KYC).
Transaction processors: Secure payment processing
Service providers: Technical support, game development

Data Security Measures

We employ robust security measures to safeguard personal data:

Encryption using TLS 1.3 protocol
Regular software updates for vulnerabilities patching
Implementation of PCI DSS Level 1 compliant processes

User Rights and Control over Data

You have the right to request access, rectification, or erasure of your personal data.

Changes to Policy

We reserve the right to modify this policy without prior notice. The effective date will be clearly stated within the policy itself.

Responsible Gaming Tools and Information Resources

As part of our commitment to responsible gaming practices we have implemented various tools available in-player:

Self-exclusion: A voluntary process for users wishing to take a break from gambling.
Deposit limits: Users can set limits on deposits made into their accounts
Time-out features

Additionally, information resources are provided regarding problem-gambling support services.

Governing Law and Jurisdiction

This agreement will be governed by the laws of Curaçao.